Every day we learn from our visitors and strive to make our attractions the best they can be.

Please see our access vision

Our friendly team will always be on hand to welcome you to our venues and help you with any questions you may have about your visit. In the meantime, have a look at the information below to help you plan your day with us.

Free admission

Your Covid questions answered

Contact us

Museum visitor enquiries: 01226 772500

Email: experiencebarnsley@barnsley.gov.uk

Visitors with mobility impairments

  • There is level or step free access throughout the museum
  • Wheelchairs are available to borrow for your visit, please ask at the front desk
  • Lifts are available to floors 1, 2, and 3 of the Town Hall
  • Seating is available throughout the Museum
  • There is a Changing Places toilet available on the ground floor, and Accessible toilets throughout the building

Visitors with hearing impairments

  • Portable hearing loops are available on the front desk on request
  • All films are subtitled

Visitors with visual impairments

  • Assistance dogs are welcome in all areas of the building

Visitors with autism or learning disabilities

  • Sensory backpacks including ear defenders, torches and fidget spinners are available - please ask at the reception desk
  • We have social stories for each of our sites

Audio Description

We have audio descriptions of a selection objects from our collections.

Downloads and other resources

We have a 360 virtual tour of Experience Barnsley available

Accessible accommodation

(PDF, 139 KB)

We hope you enjoy your visit with us. If you are looking for accessible accommodation in the area here is some information.

Download file - Accessible accommodation